If you or someone you know is in need of service and has questions, refer to the FAQ list below or contact us.
Question 1: Are these screens hurricane-rated?
Answer: Our screens are hurricane-approved, ensuring your home's safety in extreme weather conditions.
Question 2: What colors are available?
Answer: Our standard screen frames are White, Bronze, or Beige. Custom frame colors are available at an additional cost and extended lead time.
Question 3: When should I use an Egress Screen instead of a Fixed Screen?
Answer: Egress Screens should always be used on all bedroom and basement windows for safety reasons. Unlike a Fixed Screen, Egress Screens have a continuous hinge on one side, and a panic bar on the other, allowing for emergency exits.
Question 4: What are the maximum sizes?
Answer: The maximum size for our security screens is 61" x 144"
Question 5: Can the screen have a silver finish instead of a black one?
Answer: No, our security screen mesh is always black, ensuring optimal vision clarity by preventing light reflection. Lighter-colored screens like gray or silver can bounce light into your eyes, reducing visibility and compromising clarity.
